Information Referral and Assistance

Our information, referral, and assistance staff members are certified AIRS (Alliance of Information and Referral Systems) employees. They help seniors 60 and older learn about our services, and direct them to resources that promote well-being and living with dignity for older adults in our community.

We are available Monday through Friday from 8 a.m. to 5 p.m. Voice mail is available outside of business hours. Messages are returned within two business days.

We use an extensive database of service providers to find the best solutions for you:

  • Adult day care
  • Benefits counseling
  • Care coordination services
  • Counseling services
  • Congregate/home-delivered meals
  • Dental
  • Educational opportunities
  • Employment
  • Emergency food and shelter
  • Financial assistance / benefits / discounts
  • Government services
  • Hearing-related services
  • Hospice services
  • Home improvement programs
  • Housing (subsidized and non-subsidized)
  • Information referral and assistance
  • In-home services
  • Legal services
  • Literacy classes / tutoring
  • Membership organizations
  • Nursing home information / assistance
  • Physical health services
  • Protective services
  • Recreational services
  • Senior centers
  • Services for the sensory impaired
  • Tax assistance
  • Utility assistance
  • Volunteer programs
  • Vision-related services


Our staff members actively participate in community outreach events to increase our visibility and create awareness of the programs and services available to older adults.